Engage. Manage. Grow.
Smart Signage & Shop Management Mobile App
In a digital-first world, managing in-store promotions and customer engagement is critical for businesses. This mobile app was designed to streamline signage board management, enhance shop visibility, and simplify customer interactions, all from a single smartphone.
Timeline
The project was completed over nine months, including three months for research and planning, two months for design and prototyping, four months for development and testing, followed by ongoing improvements post-launch based on user feedback.
Background
Small businesses often struggle with outdated signage and customer engagement methods. Traditional paper-based systems were inefficient, leading to missed opportunities and operational challenges. This project aimed to revolutionize signage and shop management by providing an all-in-one mobile solution.
From analysis and design to execution and improvement, my UI/UX approach assures steady user encounters by employing a systematic, iterative process focused on user essentials and business goals.
Research & Planning
We conducted interviews and surveys with small business owners to understand their pain points in shop management and signage handling.
Design & Prototyping
A minimalistic and clean interface was designed, focusing on ease of use, accessibility, and visual clarity for managing shops on-the-go.
Development & Implementation
Collaborate with developers to translate the design into functional code, ensuring responsiveness and performance optimization across devices. Maintain a design system for consistency, and regularly review progress to ensure alignment with the design vision.
Testing & Optimization
User testing sessions helped refine workflows, ensuring a seamless experience from content creation to customer interaction.
Tailored design solutions that simplify complex problems, enhance user engagement, and drive business results through intuitive, user-centered experiences.
Create a Shop Profile
Establish a compelling online presence by adding essential store details, product listings, and branding elements. Customize your profile with images, descriptions, and contact information to attract more customers and enhance engagement.
Manage an Online Store
Streamline the e-commerce experience by setting up an online store, managing product listings, and processing orders. Secure payment integrations ensure smooth transactions for both businesses and customers.
Post Shop Updates
Keep customers informed about ongoing promotions, new product launches, and business updates in real-time. A simple interface allows shop owners to share news quickly and effectively.
Engage Customers
Foster direct interactions with customers by enabling messaging, inquiries, and feedback collection. Personalized communication helps strengthen customer relationships and build loyalty.
Signage Board Management
Design, create, and schedule visually appealing digital signage content without the need for technical expertise. Shop owners can enhance in-store engagement and promotions effortlessly.
Book Table Reservations
Replace outdated paper-based reservation systems with an automated digital solution. Customers can book tables easily, while shop owners manage availability and confirmations efficiently.
Monitor Displays
Track and analyze the performance of digital signage campaigns. Insights help shop owners optimize content strategy to maximize customer engagement and sales.
The app transformed how small businesses interacted with customers, increased shop discoverability, and streamlined operational tasks. With the upcoming 2024 update, it will further enhance real-time information access and ease shop discovery for users.
Increased Efficiency
40% reduction in manual tasks, enabling shop owners to focus more on business growth and customer engagement.
Positive User Feedback
2% of early adopters praised the app’s intuitive design and ease of use.
Growing User Base
150% increase in adoption rates within the first six months, with more businesses integrating it into daily operations.